Getting Started FAQs
Can I download HMEx and use it offline?
No. HMEx does not currently offer offline functionality or a locally installed version of the software.
What are the minimum software requirements?
HMEx is web-based, so an internet connection is required for all subscription plans. Advanced subscription plans include an option to upload and download chemical inventories using Excel, and other reports require a pdf reader.
Which browser should I use?
For an optimal experience of HMEx, we recommend using Google Chrome, but Mozilla Firefox and Microsoft Edge are acceptable alternatives. Some features may not work as expected when using a different browser.
Where can I find the Get Started Guide?
After you’ve created an HMEx account, the Get Started Guide can be accessed in your user Profile or the Knowledge Center.
How do I schedule live training for my team?
We’d be delighted to provide live training on how to use and optimize HMEx. Just complete the form on our Live Demo page with a few dates and times that you and your team are available. We’ll get back with you asap.
GET IN TOUCH
HMEx Assistant, LLC
1101 McKenzie Ave, Unit 203
Bellingham, WA 98225
+1 877-389-3160
[email protected]
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